Flight Expert, a popular online ticketing platform in the country, has allegedly ceased operations. Although the company's verified Facebook page is active, the website appears to be down. Moreover, the official phone number was found switched off.
Many who booked flight tickets with advance payment via Flight Expert said they had not received flight confirmation.
Alleging fraud, Mohammad Sohel Mahmud told Stream, "This morning I booked two tickets from Kolkata to Bagdora. After the payment was made, the app showed me the ticket status as pending. However, after trying several times, it showed that it had failed. The flight is at 10:00am tomorrow, I don't know what to do now. I haven't received any response even after emailing Flight Expert three times."
Many took to social media, sharing similar stories on Saturday.
Vlogger Surbhi Yasmin wrote in a post, "Flight Expert sponsored my last tour, but they still owe me a large sum of money. I just heard that the owner has fled. They have run away with the money of thousands of people."
Allegations are also flying that senior officials have embezzled the money and fled abroad, causing intense anger among customers.
However, no official statement has been made by the company yet.
In May 2021, Evaly, a company that faced allegations of running a Ponzi scheme, announced that it had acquired Flight Expert. However, it remains unclear whether the acquisition was ever finalised.
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